|
How do I subscribe to Acoustic Guitar magazine? Click here to subscribe Order online or call our subscription customer service at 1-800-827-6837 (or 760- 233-3768 outside the U.S.). Subscription orders can also be mailed to Acoustic Guitar magazine, PO Box 469120, Escondido, CA 92046. Return to Top |
|
How do I give an Acoustic Guitar gift subscription Click here to order a gift subscription Order a gift subscription online or call our subscription customer service at 1-800-827-6837 (or 760-233-3768 from outside the U.S.). A card will be sent to your gift recipient, and an acknowledgment card to you. Be sure to check out our on-line store for other gift ideas. To check the status of a current gift subscription click here. Return to Top |
|
How can I order back issues of Acoustic Guitar? Click here to purchase back issues Fill out your collection today! Issues going back to 1990, when Acoustic Guitar first hit the stands, are available online or by calling 1-800-637-2852. Supplies are limited so get them while they last! Return to Top |
|
When will I receive my first issue? For domestic orders, please allow 6-8 weeks for your first copy of Acoustic Guitar to arrive. For complete online access to your subscription account click here. Please note: For the quickest service, always include your full name and address and your phone number in case we have questions. International subscribers should add 2 to 4 weeks to the mailing times on the chart above. Return to Top |
|
When does my subscription expire? The expiration date of your subscription can be found on the upper right-hand corner of your magazine label. For complete online access to your subscription account click here. Return to Top |
|
Have you received my payment? Click here to check your payment status To check payment status and view your account use our online subscription management systerm to get the information you need. Return to Top |
|
What if I have missed an issue? Click here to report a missing issue We will gladly replace any current issue of a valid subscription not received by the first day of the issue month. Please contact us by filling out the customer service form for missing or damaged issues. There are several reasons why you may not get your issue: 1) Perhaps your address is not current or correct. If your address is incorrect and the magazine is considered undeliverable, the post office will return it to us. A permanent 'suspend' will be placed on your subscription, and no issues will be sent out until you contact us. 2) Maybe we haven't received your payment. If you have indicated that you want to be billed for your subscription, we will send you one issue. Then your subscription will be suspended until we receive your payment. The best way to avoid skipping any issues is to pay as soon as possible. If you have skipped issues, but sent your payment in late, your subscription will be reactivated once the payment is received. Note that we can only replace one missed issue, which will be sent along with the current issue soon after your payment is received. If you have missed more than one issue, we will extend your subscription to make up for the additional issues. You can purchase the skipped issues as back issues. 3) You have not renewed. Your expiration date is printed on the label of every issue of your magazine. If you want to renew your subscription for another year, contact us with your full name and address at least one month before your expiration date. Please keep in mind that your expiration issue will arrive the month before the actual month of expiration. You have the option to call, e-mail, or mail your renewal order. Return to Top |
|
What if my issue arrives damaged? Click here to report a damaged issue We will gladly replace any current issue of a valid subscription that arrives in damaged condition. Simply fill out the customer service form for missing or damaged issues. Return to Top |
|
What if I receive duplicate copies? If you receive two or more copies of an issue, please contact our subscription customer service at 1-800-827-6837 (or 760-233-3768 outside the U.S.). If you can, please have the mailing labels from the duplicate copies handy when you call. Return to Top |
|
How can I purchase Acoustic Guitar? To find a location near you in the United States or Canada where you can purchase Acoustic Guitar, please call (800) 221-3148. Return to Top |
|
Mailing list Acoustic Guitar periodically makes its subscriber names available to selected organizations for marketing purposes. If you do not wish to have your name made available, please contact us by e-mail or in writing and we will remove your name from the mailing list. Return to Top |
Got a question for Acoustic Guitar's editors? Please send us an email at editors.ag@stringletter.com or snail-mail Acoustic Guitar Editorial, PO Box 767, San Anselmo, CA 94979. We regularly print reader letters in our Mail column and reader questions and tips in Q&A.
